Terms of Service
The terms.
Last updated September 25, 2026
These terms govern your use of BuildLeverage.org, which is operated by Build Leverage LLC (“we”, “us”). By creating an account, or by taking an action on a page that runs on BuildLeverage.org, you agree to them. If your organization has a signed agreement with us, that agreement governs where it differs from these terms.
Section 17 requires disputes to be resolved by individual arbitration, not in court, and waives class actions and jury trials. Please read it.
1. What BuildLeverage.org is
BuildLeverage.org is software that helps advocacy organizations run petitions, calls, events, fundraisers, email and text messaging, and measure the pressure their supporters create. We provide the platform. Organizations are solely responsible for the campaigns they run on it and for complying with every law that applies to them.
2. Who these terms cover
Organizations and the people who use BuildLeverage.org on their behalf, and supporters, the people who take action on an organization’s pages. Where a section applies to only one of them, it says so.
3. Accounts (organizations)
Keep your login secure and your information accurate. You are responsible for everything that happens under your account, including by people you invite into it. Access is for the organization that signed up; you may not resell, sublicense or transfer it without our written consent.
4. Your content and your data (organizations)
Your supporter list, pages, messages and brand remain yours. You grant us a worldwide, royalty-free license to host, copy, process, transmit, back up and display them as needed to provide, secure and improve the service. We do not sell your data and we do not use it for advertising.
We never change your words. We may point out something that looks wrong, but what you write is what is published and sent.
You are solely responsible for your content and for having every right and consent needed to collect, import, store and contact the people in your lists.
5. Connections and invitations
When someone takes an action because another person shared it, BuildLeverage.org records that connection. Connections belong to us, not to any organization, and are used as the Privacy Policy describes. So does an email address a supporter enters to invite someone: until that person takes an action, we hold it, use it only to deliver the invitation requested, and let no organization receive or use it. An invitation is sent in the name of the organization running the action; receiving one does not make anyone that organization’s supporter.
Organizations may not obtain, export, reconstruct or infer connection data, or use invitations for any purpose other than the action invited to. Anyone who enters someone else’s email address to invite them confirms they know that person and have reason to believe the invitation is welcome, and may not enter addresses in bulk or by automated means. Supporters who share links agree that people who act through them may see the name and photo they choose, and agree not to use invitations to harass anyone. Anyone can stop invitations from one person, or from everyone, at any time.
6. Acceptable use
Use BuildLeverage.org only for lawful civic advocacy. You may not use it to break any law; to harass, threaten or defame anyone; to message people without the consent the law requires; to impersonate anyone or conceal who is behind a campaign; to send spam; or to probe, attack, overload, scrape, copy or reverse-engineer the platform or build a competing product.
Voter, district and consumer data in BuildLeverage.org is licensed. You may use it only inside the service to analyze, match, group and suppress your own supporters. You may not export, resell or disclose it, name its source, use it to contact anyone who has not opted in to hear from you, or use it to decide anyone’s eligibility for credit, employment, insurance, housing or any other purpose covered by the Fair Credit Reporting Act. It is not a consumer report.
7. Suspension and removal
We may remove content, limit features, or suspend or terminate any account, at our discretion and without liability, if we believe it breaks these terms, breaks the law, or creates risk for the platform, its users, our deliverability or our reputation. Where it is practical and safe we will tell you first; where there is risk to others, we may act immediately.
8. Fees
Paid plans are billed as agreed in writing or as shown when you sign up. Fees are due in advance and are non-refundable, except where the law requires otherwise. Late amounts may lead to suspension. You are responsible for all taxes other than taxes on our income. We may change prices for future periods with notice.
9. Donations
Donations made through the platform go to the organization running the campaign, through a payment processor. We are not the recipient of those funds, are not a party to the donation, and are not responsible for how an organization uses them, for tax receipts, or for any refund or chargeback. We do not verify an organization’s tax status, and whether a gift is tax-deductible is between the donor and the organization.
10. Third-party services
The service depends on others, including email and text carriers, payment processors, and hosting providers. We are not responsible for their acts, failures or delays, including a message a carrier refuses, delays or filters.
11. Changes to the service
We may add, change, suspend or remove any feature at any time. We do not promise that the service will be uninterrupted, error-free, or available at any particular time.
12. No warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, TO THE FULLEST EXTENT THE LAW ALLOWS. We do not warrant that messages will be delivered, that voter, district or contribution matching is accurate, or that using the service will make you compliant with any law. Matching is an estimate, not a public record.
13. Limitation of liability
TO THE FULLEST EXTENT THE LAW ALLOWS: we will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, donations, data or goodwill, even if we were told they were possible; and our total liability for all claims relating to the service is limited to the fees you paid us in the six months before the event giving rise to the claim, or fifty dollars if you have paid us nothing. These limits apply whatever the legal theory, and are a basic part of the bargain that lets us offer the service at its price.
14. Indemnity
You will defend, indemnify and hold harmless Build Leverage LLC and its members, employees and contractors against all claims, losses, fines and costs, including reasonable attorneys’ fees, arising from your content, your campaigns and messages, your use of the service, or your breach of these terms or of any law.
15. Ending things
You may stop using the service at any time. We may suspend or terminate it for you as section 7 describes, or for convenience on 30 days’ notice. Organizations may export their data before an account closes. Sections that by their nature should survive (including 4, 5, 12 to 14, 16 and 17) survive termination.
16. Changes to these terms
We may change these terms. We will update the date above and, for material changes, give notice at least 15 days before they take effect. Continuing to use the service after that means you accept them. Changes to section 17 do not apply to a dispute already notified to us.
17. Disputes: arbitration, no class actions, no jury
- Talk to us first. Before starting any claim you must send a written description to legal@buildleverage.org and give us 60 days to resolve it.
- Individual arbitration. Any dispute relating to the service or these terms will be decided by binding individual arbitration, not in court, except that either side may bring an individual claim in small claims court, and either side may go to court to stop misuse of its intellectual property or confidential information.
- No class actions. Claims may be brought only individually, never as a plaintiff or class member in any class, collective, consolidated or representative proceeding. The arbitrator may not consolidate claims or award relief to anyone but the individual claimant.
- How it runs. Arbitration is administered by [arbitration provider] under its applicable rules, by video or in Prince William County, Virginia. Where 25 or more similar claims are filed by the same or coordinated counsel, they will be handled in batches under the provider’s mass-arbitration procedures.
- If the class waiver fails. If a court decides the class-action waiver cannot be enforced for a claim, that claim will proceed in court on an individual basis where possible, and this section will not allow class arbitration.
- No jury. For any dispute that is decided in court, you and we both waive the right to a jury trial.
- One year. Any claim must be brought within one year after it arises, or it is permanently barred.
- Opting out. You may opt out of arbitration by emailing legal@buildleverage.org within 30 days of first accepting these terms.
18. Governing law and courts
These terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-law rules. Any dispute not arbitrated will be brought only in the United States District Court for the Eastern District of Virginia, Alexandria Division, where that court has jurisdiction, and otherwise only in the Circuit Court for Prince William County, Virginia, and you consent to those courts’ jurisdiction.
19. General
These terms, the Privacy Policy and any signed agreement are the entire agreement. We may assign them; you may not without our written consent. If any part is unenforceable, the rest stays in effect. Our failure to enforce a term is not a waiver. We are not liable for delays caused by events beyond our reasonable control.
Contact
Questions: hello@buildleverage.org. Legal notices: legal@buildleverage.org.